We're easy to reach by phone and email. Our customer service representatives with an average tenure of 3.5 years, will be happy to answer your questions.
average time to
answer phone calls
cases resolved after
the first contact
Email replies
provided within 1 hour
No bureaucracy, just acceptance of the regulations and general terms and conditions
A transparent platform for attaching documents
A practical guide and downloadable materials package
Activating payments is just the beginning of cooperation
Historic partnership
We're growing with Polish capital. We're bringing one of Poland's largest banks into e-commerce, providing sellers with stability and unique terms of cooperation.
Bank Pekao
How can we help you?
Are you looking for a trusted payment provider and want to learn more about our services? Or perhaps you already offer Tpay payments? Regardless of your answer, you can count on our support!
Fill out the fields on the right so we can best understand your needs. The more details you provide, the faster a specialist will provide you with a comprehensive answer.
If your question concerns the Tpay Affiliate Program, please use the partner contact form.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
You can always withdraw the consents you have given; however, withdrawing consent does not affect the lawfulness of processing carried out based on the consent before its withdrawal.
The Customer Service is open on weekdays from 8:00 a.m. to 8:00 p.m.
plac Andersa 3, 17th floor,
ZIP code: 61-894, Poznań